The following piece has been written by La Porchetta’s CEO, Sara Pantaleo.
Congratulations to all our franchises 2015 award winners!
Every year we recognise the outstanding restaurants in our group with special awards. These are given to the restaurants that really embrace our company’s family culture and focus on service and build a strong rapport with their customers and staff. Each restaurant in our group is judged against a range of very stringent measures to find those that really stand out.
This year the selection process was more difficult than ever as we had such a great line-up. The bar was set high and the winners richly deserve recognition for their commitment to our brand’s high standards.
La Porchetta Ballarat won Franchisee of the Year award for the second time, having previously won in 2008. Restaurant owner, Loretta Leone told me she was overwhelmed and very proud. She told me their customers have become like family to them. Loretta and her husband Aldo have owned the restaurant for 11 years and in that time, they’ve seen a second generation of customers coming into their restaurants with their own babies and that makes them very proud.
Excellence in Customer Service went to Geelong in Australia and Dunedin in New Zealand and Colac won the Local Area Marketing award. This year we also introduced a new award, Outstanding Contribution to La Porchetta and the winner was Melton.
All our franchisees strive for excellence and I’d like to acknowledge each and every one for their commitment to maintaining the highest standards in their restaurants.